Privacy Policy

Introduction

This Privacy Policy explains how ITHON TECHNOLOGY (PRIVATE) LIMITED (“Ithon Technology”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit ithontechnology.com or use our services.

Registered Business Name:
ITHON TECHNOLOGY (PRIVATE) LIMITED

Registered Office:
Office No. 6, 3rd Floor, Murree Road, Rawalpindi Cantonment, Rawalpindi, Punjab, Pakistan.

By accessing our website, creating an account, requesting a quote, placing an order, or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you:

Create an account
Request a quote
Place an order
Submit a contact or inquiry form
Subscribe to updates
Contact our support team
Use our services

This information may include:

Full name
Business or company name
Email address
Phone number
Billing information
Payment transaction details
Campaign preferences
Order details
Uploaded documents
Communications with our team

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Website usage statistics
Cookies and analytics data

How We Use Your Information

We use your information to:

Provide lead generation, live transfer, appointment setting, campaign fulfillment, and related business services
Process orders and payments
Deliver purchased services
Respond to inquiries and customer support requests
Send service updates and transactional notifications
Improve our website and services
Detect and prevent fraud, abuse, and unauthorized activities
Comply with legal, regulatory, and financial obligations
Analyze website performance and user experience

Lead and Campaign Information

As part of our lead generation and campaign fulfillment services, information submitted through campaigns may be qualified, verified, processed, routed, and delivered to authorized clients, agencies, licensed agents, buyers, or business partners based on campaign requirements.

We do not sell personal information to unrelated third parties for independent marketing purposes.

Payment Information

Payments are securely processed through authorized third-party payment providers.

ITHON TECHNOLOGY (PRIVATE) LIMITED does not store complete debit card, credit card, CVV, or other sensitive payment credentials on its own servers.

Sharing of Information

We may share information only when necessary to provide our services, including with:

Payment processors
Banking partners
Hosting providers
Email service providers
CRM and business software providers
Analytics providers
Government or regulatory authorities where required by law
Authorized business partners involved in service fulfillment

All third-party providers are expected to maintain appropriate confidentiality and security measures.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance user experience.

We may also use services such as Google Analytics and Microsoft Clarity to understand website performance and visitor interactions.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no internet-based system can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Maintain customer accounts
Complete transactions
Comply with legal, accounting, regulatory, and tax obligations
Resolve disputes
Enforce our agreements

Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your account information
Request deletion of your personal data where legally permitted
Opt out of non-essential marketing communications

Requests may be submitted using the contact information below.

Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, policies, or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business operations.

The latest version will always be available on this page, and continued use of our website constitutes acceptance of any updates.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

ITHON TECHNOLOGY (PRIVATE) LIMITED